0115 837 3840 info@ruffordcourt.co.uk

Terms and Conditions

Rufford Court Bed and Breakfast | Terms and Conditions

Rufford Court Bed and Breakfast is the Trading Name of Rufford Court Limited.

Thank you for choosing to book with Rufford Court. By making a booking, you accept and agree to our Terms and Conditions as detailed below.

Rufford Court is situated under 2 miles from Junction 26 of the M1 and 3.6 miles from Nottingham City Centre.

BOOKING: Bookings may be made on-line via our website, in person and over the telephone. A non-refundable deposit or full payment will be required to confirm your booking. Any balance due is payable on arrival.

All rooms and prices offered by the Bed and Breakfast are subject to availability and the discretion of the Manager. Room only rates do not include breakfast which can be purchased separately on previous day.

Limited numbers of suitable rooms may be allocated to individual rates, packages or promotions and, when these allocations are taken up, remaining available rooms may be offered to the Client at a higher price where the Client requires such rooms.

CANCELLATION BY YOU, THE GUEST: For all cancellations, full payment per person/ room per night will be retained by us. For cancellations within 30 days of arrival, full payment will be required and no refund will be made.

CANCELLATION BY US: In the unlikely event that we have to cancel your booking because the accommodation was unavailable for reasons beyond our control, we would endeavour to find you alternative accommodation locally. In the event we could not do so, a full refund of all monies paid to us would be made. Our liability would not extend beyond this.

We reserve the right to require any guest to leave the premises if we find that your behaviour is unacceptable or is such that it detrimentally affects the stay of other guests. Deposits for any outstanding accommodation will not be refunded.

We reserve the right to judge acceptable levels of noise or behaviour of Clients, Guests or representatives, who must take all steps for corrective action as requested by the Bed and Breakfast.

In the event of failure to comply with management requests, Rufford Court Bed and Breakfast may terminate the booking, stop any event immediately and / or ask the Client to vacate the Bed and Breakfast premises immediately without being liable for any refund or compensation

ARRIVAL AND DEPARTURE

Check-in is in-between the hours of 2.00 PM – 9.00 PM (14.00-21.00). Later check-in may be available if arranged in advance. Rooms must be check out is by 11.00 AM on the day of departure. Please be aware that we do not operate a 24-hour check-in/check-out service and that our Reception will be unmanned for much of the night. All guests will be issued with keys for access to Rufford Court and to their room/s upon arrival. Details of the location for check-in will be included with your booking confirmation.

CHILDREN: We welcome children of all ages. Please note that children under the age of 16 should be accompanied by an adult at all times to ensure that the children’s behaviour is appropriate for other guests within the Hotel. We do not offer any cots or high chairs

SMOKING: Smoking is not permitted on the premises except in designated areas outside the building. If you smoke in your room, you will be charged for the full cost of deep cleaning the room and its contents, and the room rate for the period that the room is out of use. Please also be aware that it is illegal to smoke in the Bed and Breakfast.

PETS: We regret that pets are not permitted at Rufford Court.

DAMAGES AND BREAKAGES: Although we do not normally make a charge for minor breakages and accept minor wear and tear, you are liable for any breakages or damage you cause to the accommodation or the property therein. Please report all breakages/damage to us. If any breakages or damage is significant, we reserve the right to invoice you for the cost of repair/replacement.

Right of Refusal: The Bed and breakfast reserves the right to refuse a Client, Guest or representative entry and accommodation if, on arrival, management reasonably considers that the guest is under the influence of drink or drugs, is unsuitably dressed or is behaving in a threatening, abusive or otherwise unacceptable manner

 

Liability
1.1 Other than for death or personal injury caused by the negligence of the Bed and Breakfast, Rufford Court’s liability to the Client is limited to the price of the booking.

1.2 Unless the Bed and Breakfast is liable under the above condition 1.1, the Client indemnifies the Bed and Breakfast from and against any and all liability and any claims, proceedings or damages resulting or arising from the booking, event or function, the Client, guests or any outside contractors of the Client.

1.3 The Bed and Breakfast will not be liable for failure to perform to the extent that the failure is caused by any factor beyond its reasonable control.

1.4 The Bed and Breakfast does not accept any responsibility for the Client’s personal property or vehicle parked in car park nor those of its guests, employees, representatives, invitees or contractors including gifts, presents, seminar, conference, exhibition, or other corporate presentation material or such other items brought by the Client, its employees, Guests, representatives, invitees or contractors to the Hotel (cumulatively referred to as the “Client’s Property”). The Bed and Breakfast may, at the request of the Client, provide personnel to assist in carrying, directing, placing, installing or setting up (as the case may be) the Client’s Property. The Bed and Breakfast will not assume custody or control of such articles, which remain on Bed and Breakfast premises at the owner’s risk. In such an instance, the Client acknowledges and accepts that the Client shall remain responsible for the Client’s Property and Vehicle and shall not hold the Bed and Breakfast liable in any manner whatsoever.

1.5 The Client is responsible for any damage caused to the allocated rooms, its furnishings, utensils, fixtures and fittings and equipment in such rooms by any act, omission, default or neglect of the Client, its guests, employees, representatives, invitees or contractors and shall pay to the Hotel on demand the amount required to make good or remedy any such damage.

1.6 Clients should ensure that valuables are covered by the Client’s own insurance policy. The Bed and Breakfast liability is limited to the terms of the Hotel Proprietors Act 1956, a copy of which is available at Request.

1.7 Clients must report any loss of or damage to their property immediately on discovery to the Bed and Breakfast Management and shall make themselves available to assist with any reports made by the Bed and Breakfast to the police.

1.8 Clients shall not enter areas of the Hotel which are indicated as being closed to the public or marked Staff Only. The Bed and Breakfast shall not be responsible for death, personal injury or loss or damage to property suffered by a Client and their Guests in such areas.

 Third Party Liability
2.1 Neither the Hotel, the Company accept any liability for services rendered by third parties to Clients notwithstanding that such services may be arranged by the Hotel or the Company.

2.2 Any claim, demand, charge, suit or damages which may be incurred by the Client or their Guests (or any person claiming thereunder) shall be made directly with such third parties and the Hotel shall render all reasonable assistance in this regard.

Insurance: The Client is recommended to have and is responsible for insurance to cover cancellation, curtailment, and loss of baggage, personal effects and money.

Internet Facilities: Internet facilities are provided by third party providers. Where these facilities are available in The Bed and Breakfast, the Client acknowledges that there may be disruption to the connection without prior notice and that the Bed and Breakfast shall not be liable whatsoever for such disruption. The Client further undertakes not to use the facility for any fraudulent purpose or in connection with any criminal offence and in contravention of any license and will indemnify the Bed and Breakfast and the Company against any claim, demand, suit, proceeding or prosecution arising therefrom.

PROMOTIONS AND SPECIAL OFFERS: From time to time we may have promotions or special offers available. Any such promotion or special offer will be subject to the above Terms and Conditions and may be subject to further conditions. Such conditions will be detailed within the promotion or special offer information.